Question with play nc - Guild Wars Forums

Mesmer in Need · May 13, 2008, 05:05 AM // 05:05

As news of different hacked accounts going around, I decided to make a PlayNC account in the hopes of changing my password. So i made my account, but I have no idea how to add my existing GW account to my play NC account. Please help. Yes, I have all my CD keys, but there is no place to enter them, verifying that that is the account I am using. I click on the "Game Accounts" tab, but all it says is none. Please Help.
Edit:The Email Address that is the name of my account is not mine, I got it from a friend long ago. I do not have access to it. Is this a problem?

HuntMaster Avatar · May 13, 2008, 05:34 AM // 05:34

Quote:

Originally Posted by Mesmer in Need

As news of different hacked accounts going around, I decided to make a PlayNC account in the hopes of changing my password. So i made my account, but I have no idea how to add my existing GW account to my play NC account. Please help. Yes, I have all my CD keys, but there is no place to enter them, verifying that that is the account I am using. I click on the "Game Accounts" tab, but all it says is none. Please Help.
Edit:The Email Address that is the name of my account is not mine, I got it from a friend long ago. I do not have access to it. Is this a problem?

You can change the password without needing an nc account. Log into the character select screen, click edit account, then change password.

enter current password.
enter new desired password
repeat new desired password
hit next. password changed.

hope that helps.

I just changed my pw. so I know it works.

Ben-A-BoO · May 13, 2008, 06:30 AM // 06:30

Quote:

Originally Posted by HuntMaster Avatar

You can change the password without needing an nc account. Log into the character select screen, click edit account, then change password.

enter current password.
enter new desired password
repeat new desired password
hit next. password changed.

hope that helps.

I just changed my pw. so I know it works.

This doesn't work however once you have created earlier an Ncsoft account. Choosing the option to change your password will take you to the NCsoft support website. This is the case mostly for those who handled support tickets before.

Mesmer in Need · May 13, 2008, 09:42 PM // 21:42

Huntmaster:That doesn't work for mine, it sends me to the plaync site. I sent an email to the person that had the account for me, seeing if they could send me the verification code, however, im not sure if that email address is used or checked at all anymore.

*Darcy* · May 13, 2008, 09:54 PM // 21:54

While you cannot change the "account name" email address, you CAN change the contact email address. As long as one of those accounts is active to receive the verification, you are ok with ArenaNet/PlayNC.

Snograt · May 13, 2008, 10:06 PM // 22:06

Yeah, it's odd. I've tried a couple of times myself. Got two GW accounts and two NCSoft accounts. One of the NCSoft accounts has a single GW account recognised and the beta of Tabula Rasa. The other has ...nothing.

Doesn't stop me ordering through the online store for either account, nor changing passwords. It's rather odd to say the least.

Neither of my GW accounts have had theft attempts, as far as I am aware, but I did have someone trying to reset the password on my NCSoft account the other day.

Worrying times.

Mesmer in Need · May 13, 2008, 10:30 PM // 22:30

I have a Play nc account, but i dont know how to add my gw account to this. Does the email attached to my gw account have to be the same as the email i use for my play nc account?

GaaaaaH · May 14, 2008, 02:38 AM // 02:38

Quote:

Originally Posted by Mesmer in Need

Huntmaster:That doesn't work for mine, it sends me to the plaync site. I sent an email to the person that had the account for me, seeing if they could send me the verification code, however, im not sure if that email address is used or checked at all anymore.

have you tried recreating the email address if it has been deleted by inactivity?
(try to create the same address at the host).

May 13, 2008, 05:05 AM // 05:05	#1
Mesmer in Need Forge Runner Join Date: Mar 2006 Guild: [ToA]	Question with play nc As news of different hacked accounts going around, I decided to make a PlayNC account in the hopes of changing my password. So i made my account, but I have no idea how to add my existing GW account to my play NC account. Please help. Yes, I have all my CD keys, but there is no place to enter them, verifying that that is the account I am using. I click on the "Game Accounts" tab, but all it says is none. Please Help. Edit:The Email Address that is the name of my account is not mine, I got it from a friend long ago. I do not have access to it. Is this a problem? Last edited by Mesmer in Need; May 13, 2008 at 05:22 AM // 05:22..

May 13, 2008, 09:54 PM // 21:54	#5
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	While you cannot change the "account name" email address, you CAN change the contact email address. As long as one of those accounts is active to receive the verification, you are ok with ArenaNet/PlayNC. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

May 13, 2008, 10:06 PM // 22:06	#6
Snograt rattus rattus Join Date: Jan 2006 Location: London, UK GMT??0 ??1hr DST Guild: [GURU]GW [wiki]GW2 Profession: R/	Yeah, it's odd. I've tried a couple of times myself. Got two GW accounts and two NCSoft accounts. One of the NCSoft accounts has a single GW account recognised and the beta of Tabula Rasa. The other has ...nothing. Doesn't stop me ordering through the online store for either account, nor changing passwords. It's rather odd to say the least. Neither of my GW accounts have had theft attempts, as far as I am aware, but I did have someone trying to reset the password on my NCSoft account the other day. Worrying times. __________________ Si non confectus, non reficiat

May 13, 2008, 09:42 PM // 21:42	#4
Mesmer in Need Forge Runner Join Date: Mar 2006 Guild: [ToA]	Huntmaster:That doesn't work for mine, it sends me to the plaync site. I sent an email to the person that had the account for me, seeing if they could send me the verification code, however, im not sure if that email address is used or checked at all anymore.

May 13, 2008, 10:30 PM // 22:30	#7
Mesmer in Need Forge Runner Join Date: Mar 2006 Guild: [ToA]	I have a Play nc account, but i dont know how to add my gw account to this. Does the email attached to my gw account have to be the same as the email i use for my play nc account?